Bill C. - December 1, 2017
Nearing a decade ago I bought a large craftsman home near Decatur. The house was well built, but some finishes and appliances had not yet been installed. I made one of my better decisions in awhile and selected Closets by Design of Atlanta to custom build out the closets in the Master suite. Due to a large wardrobe, started to have issues with the rods shifting and closet walls expanding, and occasionally the bar falling. Stopped by Closets by Design to share the concern and purchase longer rods to correct problem. Instead, Service Manager Jessica cheerfully scheduled a service call, and the installation of four braces, across each hanging space, to compress and strengthen the enclosure and better support the clothes rod. Andy, the technician, arrived on time, and professionally and courteously completed the installation in less than an hour. Then comes the BIG surprise. After 10-years, and I don't remember any details of the closet system warranty, the service trip, materials and installation were all done FOR NO CHARGE. I was astounded. I gave a nice tip, and now I'm doing the same for all of north Georgia. If you have a closet or office space in need of organization or an upgrade...call Closets by Design. Their designs are functional and impressive (with lots of options), costs are reasonable, materials are sturdy and long lasting...and even more impressive, they stand behind this work for YEARS. So when we add that long planned cedar storage closet downstairs, I will again be calling Closets by Design. Ask for Jess.